Individualized Services (aka Case Management)


Individualized Service professionals at the Sanderson Community Center are trained to support individuals who are Deaf or Hard of Hearing to identify and obtain needed services from federal, state or county programs, teach independence and self-advocacy, and coordinate mental health counseling if needed. DSDHH has three Case Managers and/or Counselors who are able to provide services in American Sign Language. All services are at no cost to individuals who are Deaf or Hard of Hearing and complete confidentiality is a top priority.

Your first time with a case manager or counselor: Click here to fill out the Intake Form online. If you are Hard of Hearing, click here to fill out the Intake Form online.

SSI/SSDI Benefits planning: (click the Utah Work Incentive Planning Services video at the right). If you receive SSI/SSDI but you are curious if you can work, too? Click here to fill out the online form to set up an appointment.

Deaf Self-Advocacy Training: If you are interested in this training, please visit this website at www.nciec.org to learn more and register.

Legal help: (click the Legal Clinic video at the right). Contact legalclinic@utah.gov for appointment.

Tax help: (click the VITA video at the right).

Counselors in Utah who know ASL: (see attached document – PDF, revised June 20, 2012)

Case Management Brochure: (see attached document – PDF)

Annette Stewart, LCSW

Annette Stewart's Duties

ASL Video (cc), Annette Stewart's Duties

ASL (cc), Who Am I?

ASL Video (cc), Who Am I?


Joene Nicolaisen, LPC, LVRC, Case Manager

Joene Nicolaisen, LPC, LVRC, Case Manager

Joene Nicolaisen's Duties

ASL Video (cc), Joene Nicolaisen's Duties

ASL Video (cc), Who Am I?

ASL Video (cc), Who Am I?


Kimberly Thornsberry, MS, CRC, Case Manager

Kimberly Thornsberry, MS, CRC, Case Manager

Kimberly Thornsberry's Duties

ASL Video (cc), Kimberly Thornsberry's Duties

ASL Video (cc), Who Am I?

ASL Video (cc), Who Am I?

Utah Work Incentive Planning Services

ASL Video (cc), Utah Work Incentive Planning Services

Legal Clinic

ASL Video (cc), Legal Clinic

VITA (Volunteer Income Tax Assistance)

ASL Video (cc), VITA

Looking for Work?

ASL Video (cc), Looking for Work?

Applying for SSI/SSDI

ASL Video (cc), Applying for SSI/SSDI

Counseling vs. Case Management

ASL Video (cc), Counseling vs. Case Management

HEAT (Home Energy Assistance Target)

ASL Video (cc), HEAT

ASL (cc), What is SSA, SSI, SSDI and Retirement?

ASL Video (cc), What is SSA, SSI, SSDI and Retirement?

ASL Video (cc), Medicaid Data Breach in Utah

ASL Video (cc), Medicaid Data Breach in Utah